Payne Heat Pump Reviews | Consumer RatingsPayne Heat Pump Reviews | Consumer Ratings. Payne offers heat pumps from 14 SEER up to 17 SEER. HSPF ratings from 8.2 up to 9.5. HSPF or Heating Seasonal Performance Factor is the way the HVAC industry measures efficiency for heat pumps. While Payne does not offer the highest rating in heat pumps, they still deliver a quality product.

A quality product that truly depends on the contractor’s installation. And that goes for any brand of heat pump or HVAC equipment you purchase. Payne offers these heat pumps in the 2 to 5-ton range for residential and light commercial applications.

Payne Heat Pump Reviews | Consumer Ratings

Payne is owned by the same umbrella company that owns Carrier. That means if you purchase a Payne heat pump, you will like to have a Carrier dealer install the system for you. That is good for you as Carrier provides robust training courses for their dealers and the dealer’s technicians. Despite that, it is always a good thing for you to check out the contractor before signing a contract thoroughly. Select features of various Payne heat pump models include:

Payne Heat Pump Top SEER Rating

  • Engineered for quiet performance. Decibel levels vary for different models. See spec. sheet for details.
  • Tightwire grille protects coils from damage
  • Made with corrosion-resistant materials for durability
  • High-efficiency two-stage scroll compressor in select Payne heat pump units
  • Pressure switches (High and Low) for the refrigeration system. This protects the system in the event of problems including catastrophic loss of charge or lack of maintenance.
  • R-410A refrigerant used for Payne Heat Pump units
  • Select heat pump units EnergyStar qualified.
  • 10-Year Parts Limited Warranty*. See manufacturers website or a Payne dealer for more details and terms and conditions about warranties.

Air Source Heat Pump Tips | Dual Fuel Heating

A dual fuel heat pump is a heat pump with a gas furnace for backup heating rather than electric heat strips.

Air source heat pumps have a backup heating source. In most installations, the backup heating source is electric heat strips. Electric heat strips are very cheap to install in most cases. However, while electricity is generally regarded as 100% efficient, producing it is more costly than other heating methods. For a more efficient heat pump, consider a dual fuel heat pump, or a heat pump with a gas furnace for the backup heat source. It will be more costly to install, but your monthly bills will be reduced.

Warranty Information and Compliance | Payne Heat Pump Reviews

Always remember to register the warranty within the time limit after the installation is complete. Failing to do so may void or reduce terms from any manufacturer warranty. I also recommend if they offer parts and labor extended warranty that you purchase at the time of the installation.

Some manufacturers offer this warranty, and some do not. That is especially true if you are purchasing the top-tier equipment as these systems are typically complex and require extra heat pump troubleshooting skills and the parts are usually more costly.

Most HVAC manufacturer warranties only cover the cost of the part. If you have a refrigerant leak the refrigerant is likely not covered as a part. Therefore you will pay for labor and the refrigerant. Additionally, some warranties are not transferrable when selling the property. Check the terms and conditions for the transferability of the warranty. Finally, ask who pays for shipping if the part needs to be expedited.

Buyer’s Advice Guide | Payne Heat Pump Reviews

How many times in your life have you purchased a heat pump system? How many times have you dealt with a contractor for a major purchase? Especially a purchase that requires major surgery on your home. I would garner that many people have not dealt with this type of situation. That is the time when you need to find a contractor. One you can trust to complete a good, quality job.

A job where workmanship and skill and safety are of the utmost concern. For some contractors, cutting corners is normal to save time and money. However, sometimes, it will come at your expense and lead to a frustrating experience. Here are some excerpts from our Buyer’s Guide:

  1. Get at least three separate bids from three separate contractors. These contractors should go through a vetting process. That is where you must do some homework.
  2. Every bid should have a load calculation attached to it. At a minimum, the contractor should show you that they have completed a load calculation. Some contractors will not give you the load calculation until you sign the contract.
  3. If you are changing your system from an older R-22 system to a newer R-410A system, the bid should include a new line set for the refrigeration lines. The lines are the insulated copper lines that run from the air handler to the heat pump condenser.

For more information, and to get inside the industry tips and advice, see our HVAC Consumer Buyer’s Guide. It’s free.

Payne Heat Pump Model Comparison Guide

Payne Heat Pump Model Comparison Guide
PH16NA (Premium Model)PH15NB (Mid-Range Model)PH14NB (Economy Model)
Efficiency offers up to 17 SEER and
9.5 HSPF
Up to 15.5 SEER and 9 HSPFup to 14 SEER and 8.2 HSPF
Premium models: 10-Year Parts Limited Warranty10-Year Parts Limited Warranty10-Year Parts Limited Warranty
Premium models: Single-speed fan motorSingle-speed fan motorSingle-speed condenser fan motor
Two-stage scroll compressorSingle-stage scroll compressorSingle-stage Scroll compressor
Premium models: Galvanized steel cabinetGalvanized steel cabinetGalvanized steel cabinet
Premium models: Conventional controlConventional controlConventional control
Meets ENERGY STAR Heat Pump qualificationsMeets ENERGY STAR Heat Pump qualificationsN/A
Premium models: High Pressure SwitchHigh Pressure SwitchHigh Pressure Switch
Premium models: Low Pressure SwitchLow Pressure SwitchLow Pressure Switch
Payne Heat Pump Model Comparison Guide - Additionally, for newly installed heat pump precision tuning and adjustment recommended for the startup. Check for tax rebates and energy credits from your government and local power provider for higher HSPF/SEER Energy Star Heat Pumps.

About Payne | Payne Heat Pump Reviews

DW Payne and his son began building furnaces in a converted barn in Los Angeles in 1914. Through the years, they came up with innovative new designs and products. Eventually, they were purchased by Carrier, and now Payne is in the family of HVAC companies run under the umbrella of United Technologies.

See our other Payne Review - Payne Air Conditioner Reviews | Payne Gas Furnace Reviews | Payne Package Unit Reviews

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Payne Heat Pump Reviews | Consumer Ratings

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