HVAC Consumers Buyers Guide | Heating & Cooling – The average homeowner or business owner does not know very much about HVAC systems so when it comes to buying an HVAC System when it comes time to replace their comfort and conditioning system they simply want an HVAC contractor who will perform the work at a reasonable cost and do it right. So how do you find a good contractor that will install your new HVAC system correctly for a reasonable price? Let us explore the possibilities and rules to follow about how a smart homeowner or business owner approaches this and wins.
HVAC Consumers Buyers Guide | Heating & Cooling – The Basics Of Seeking and Finding a Good Contractor
- First rule of thumb is to ask people you know about good contractors they have dealt with in the past. Usually, you can get some great leads on good contractors this way. Other methods of finding a good contractor is to check online review sites. Sites such as Angie’s List and/or the Better Business Bureau. This will give you a good idea of how well the contractors do with customers. It will also let you know if you have a problem during or after the work is completed, will the contractor work with you to resolve the problem. Any good HVAC contractor worth his/her salt will always bend over backward to make the customer happy. As long as the customer is reasonable and the problem is related to the contractor’s quality of work or materials. That includes the equipment you are buying from them.
Homework for Success
- Do your homework and call at least three HVAC contractors when you are getting the heating and cooling system replaced. This is important even if you have a regular and trusted HVAC contractor. It will allow you to see how different contractors approach their sales. Additionally, if your trusted and regular company is taking you for granted or not. Each contractor has their way of cutting corners so give the contractor a check and see if yours takes you for granted because you are a regular customer.
- Any contractor replacing your HVAC heating and cooling system will do a Manual J load calculation on your home or business to make 100% sure the HVAC heating and cooling system they sell to you is correctly sized. No matter what type of system you have you need a load calculation for the system. Many contractors will try to cut corners on this to save time and simply sell you a replacement system that is the same size as the old system. Who knows if the old system was sized properly? Get a load calculation to make sure the new system will be the right size. If the contractor does not offer to make the load calculation then use another contractor because they are guessing and you do not want to guess when making a major purchase like this. Many contractors who will do a load calculation but not share it with you until you sign their contract.
More Than Just One Thing
- Just because you are getting a new system does not mean everything will be good after installation. A good example of this is your duct work. If you get a new high efficient system and the old duct work leaks then the new high efficient system will not be so efficient. A good HVAC contractor will check all this for you and make recommendations. They will also show you the problem areas and explain to you why it would be a good idea to replace or repair the duct work along with the new system.
- Other recommendations a good HVAC contractor will do for their customer is to look at the air handler and condenser and possibly relocate the units to better ideal locations to increase efficiency and reduce noise levels in or near occupied areas. A condenser located near a patio can easily be relocated to another location so it will not make noise near the patio allowing you to be comfortable when relaxing on the patio. Other things such as moving the condenser to a location in the shade can help efficiency.
Warranties - Manufacturer and Contractor
- Offering extended warranties and a new thermostat. This along with the contractors personal company warranty one-year parts and labor. These are extras and make the contractor look good by standing behind the product and workmanship. These are things they are selling to you. If a contractor offers this to you in writing they are possibly much better than the contractor who does not offer these things.
Third-Party Testing of the Final Installation
- HVAC Consumers Buyers Guide - This is not too common but it should be. It is becoming more common in commercial contracting. It is a third-party testing company to come in after the installation is complete. They go over the system and make sure it is operating properly along with installation workmanship & practices checked.
- HVAC Consumers Buyers Guide - Lastly, we encourage you to read the reviews of the many brands of heating and cooling equipment here at High Performance HVAC. You may also check other reviews sites to check on popular brands of HVAC equipment. However, I have been doing reviews on my site for several years. It is a common occurrence for the negative reviews to be more prevalent than the positive reviews. Take the consumer posted opinions with a grain of salt. Why? You may ask? Besides, all the details listed above, that many people miss, or don’t know how many people go for the lowest bidder, or never do their homework to find a good heating and cooling contractor to install their new system? How many of those actually had the system installed properly and by code? I would make a bet that many of those people who leave angry reviews about the brand are not pointing their anger in the right place. Many times that should be with the contractor who likely installed the heating and cooling equipment improperly. Or they got cousin Billy Bob who used to work for a contractor many moons ago to install the system when cousin Billy Bob never really knew what he was doing in the first place. There are so many variables to this and being a technician in the field for many years I have seen it before.
HVAC Consumers Buyers Guide | Heating & Cooling
All these things will help you recognize a good HVAC contractor. A good contractor from a contractor simply trying to sell you something for a quick buck. The contractor should be genuinely interested in selling you quality work and equipment they trust and know to be good. Follow some basic rules when buying heating & cooling systems and this major purchase can go smoothly.
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HVAC Consumers Buyers Guide | Heating & Cooling
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