Table of Contents
Amana Air Conditioner Reviews - Consumer Ratings, a technical review for buyers of Amana central air conditioners. They offer a full line of air conditioning units including a light commercial line of Amana central air conditioners.
Amana air conditioners can also come in package systems and are configured as a heat pump package unit or central air conditioning with a gas furnace package system.
The efficiency ranges of Amana central air conditioners range from 13 up to 24.5 SEER for the Amana high-efficiency model Energy Star rated air conditioning systems.
Amana Air Conditioner Reviews - Consumer Ratings
Amana Central Air Conditioner Reviews - Products Produced
Amana produces residential and light commercial HVAC equipment ranging from 1.5 to 5 tons. They have a well-developed dealer network across the USA offering Air Conditioners, Heat Pumps, Gas Furnaces, and other HVAC equipment through their dealer network.
Technical Opinion as Compared to Other Brands
- Amana Warranties 96%
- Amana Quality 95%
- Consumer Opinion based on Field Experience 85%
- Amana Efficiency Compared to Other Brands 99%
- Overall Amana Opinion from a Technical Perspective 95%
Amana Central Air Conditioners Top SEER
Features | Amana Air Conditioner Reviews
- Two-stage high-efficiency scroll compressors in selected Amana air conditioner models results in high SEER rating than single-stage units
- R-410A refrigerant in selected Amana air conditioning models
- high and low refrigeration pressure switches for the refrigeration circuit in Amana air conditioners
- Blanket over the compressor to absorb sound on Amana air conditioners
- Durable tough cabinets that protect the coils from damage
- Performance certified by AHRI in selected Amana air conditioners
- Energy Star rated on selected Amana air conditioners for better energy efficiency in top models and reduces the amount of energy needed to run air conditioners.
- Warranties that cover up to 10 years with selected Amana air conditioners
Air Conditioner Pricing, Efficiency, and Return On Investment Factors
| Pricing Versus Efficiency Return On Investment | ||
|---|---|---|
| Efficiency | Pricing Range for Initial Purchase and Subsequent Repairs outside of Warranty | ROI (Return On Investment) |
| 19 SEER Plus | $$$$$ | 5 to 7 years depending on efficiency* |
| 15 to 18 SEER | $$$ | 7 to 10 years depending on efficiency* |
| 13 to 14 SEER | $ | Over 10 years* |
| *Many factors depend on ROI such as house insulation, personal usage preferences, duct work integrity, and other basic efficiency factors. SEER level efficiency is very important to ROI. The higher the SEER, the quicker the return. | ||
Additionally, it is important with many manufacturers that you purchase a matched HVAC system. In other words, an Amana air handler with a matching condensing unit. If you have gas heat then the gas furnace needs to be matched with the condensing unit.
This gives you the most out of the system and the ability to achieve the highest efficiency.
Amana Air Conditioner Reviews | Questions for the Salesman/Dealer:
- If you are purchasing the communicating system (Comfortbridge Technology) does it come with the ability to change the thermostat with a conventional thermostat? The purpose of this is that most communicating systems come with a proprietary thermostat that you will have to buy from the dealer. What if the thermostat went bad on a Friday. Will you have to wait until Monday to get it fixed whereas if you had the conventional thermostat other than Comfortbridge Technology you can pick one up at the hardware store and be in business again in a few hours.
- Does Amana offer extended parts and labor warranty? Parts warranties are standard but parts and labor warranty is a big bonus even if it cost you a few dollars to purchase one. If you are buying the top-of-the-line Amana air conditioner the extended warranty is what you want if one is available.
Model Comparison | Amana Air Conditioner Reviews
Amana Air Conditioner Model Comparison Matrix
| Amana Air Conditioner Model Comparison Matrix | ||
|---|---|---|
| Top of the Line Model | Mid-Grade Model | Economy Model |
| Communications compatible for diagnostics and remote control and monitoring | Communications compatible for diagnostics and remote control and monitoring | Standard control upgradable to remote monitoring and control with third party control thermostat |
| Variable Speed Compressor | Two-stage compressor | Single stage scroll compressor |
| Variable speed condenser fan motor | Two-speed condenser fan motor | Single speed condenser fan motor |
| Advanced diagnostics | Advanced diagnostics by Copeland | Advanced diagnostics by Copeland |
| R410A refrigerant | R410A refrigerant | R410A refrigerant |
| Copper condenser coils | Copper condenser coils | Copper condenser coils |
| Sound blankets and engineered for quiet operation | Sound blankets and engineered for quiet operation | Sound blankets and engineered for quiet operation |
| Heavy steel enclosure to protect condenser coils | Heavy steel enclosure to protect condenser coils | Heavy steel enclosure to protect condenser coils |
| Energy Star Rated | not listed | not listed |
| Extended service plans available | Extended service plans available | Extended service plans available |
| Lifetime Unit Replacement Limited Warranty | Lifetime Unit Replacement Limited Warranty | Lifetime Unit Replacement Limited Warranty |
| 10 year parts limitied warranty | 10 year parts limitied warranty | 10 year parts limitied warranty |
Amana Air Handlers
Amana offers air handlers for many different combinations of Amana air conditioners and heat pump condensers. Best practices say you want to match an Amana air handler with an Amana air conditioner or heat pump condenser.
From the smallest residential air handler to light commercial air handlers Amana has a range of air handlers or fan coils that will fit your needs and match that Amana heat pump condenser or Amana air conditioner condenser.
Amana air conditioners have a top-of-the-line model that can be configured for communication between the condensing unit and the thermostat. Manufacturers claim that this communication feature enhances comfort, efficiency, and lessens any troubleshooting time an HVAC Technician may need to make a repair to the system.
The components have diagnostic features that are communicated to the thermostat in the event of a problem or an issue. This feature can also be used to alert the homeowner that it is time for maintenance or time to change the filter.
Amana Air Handler Features
Various features of selected Amana air handlers:
- R-410A used in Amana air handlers
- Multi-position air handlers available for selected Amana air handlers
- Selected Amana air handlers have variable speed motors for the blower
- Selected Amana air handlers have 10 limited parts warranty on functional parts
- Amana air handlers are durable and built with quality
Amana Air Conditioner Condensing Units
Amana air conditioners offer condensing units for both split system air conditioners and split system heat pumps. The SEER ratings for Amana air conditioner condensing units range from a bare-bones of 14 SEER to the 24.5 SEER Amana air conditioner condensing unit.
Amana condensing units are also available in either R-22 or R-410 systems. Various features of selected Amana condensing units include:
High-efficiency two stage scroll compressors in select Amana air conditioner condensing units- Compressor sound blankets in select Amana air conditioners (condensing units)
- High-efficiency Amana air conditioners have a variable speed condenser fan motor that helps them achieve high energy efficiency
- Select Amana air conditioners (condensing units) have a top that is engineered to be quiet
- Select Amana air conditioner condensing units are Energy Star rated
- Amana air conditioner condensing units are certified by AHRI
High-efficiency two stage Professional Opinion | Amana Condensing Units Reviews
Amana air conditioners have come a long way since they first began offering HVAC equipment several years ago. Goodman owns the HVAC line of Amana products so a lot of Goodman’s engineering methods go into the Amana condensing units and most of their HVAC systems. They have a very good dealer network so parts are usually close when something goes wrong and you need a repair.
Amana also, at most of the dealers I have dealt with, have training programs for their technicians to hone their skills on HVAC systems and the Amana line of HVAC products. I have also heard great things about their technical support people that will actually visit the technician in the field to resolve technical problems as necessary.
Again, with all of my opinions, I always stress the importance of installation over brand name. It is very important to have the system installed correctly and maintained on a regular schedule. This should be done by an Amana air conditioner HVAC contractor. Bottom line - if your Amana air conditioners are installed properly by an HVAC contractor, and maintained properly, you’ll enjoy years of energy-efficient comfort.
History | Amana Air Conditioner Reviews
Amana was founded in 1934 in Amana, Iowa by George Foerstner making beverage coolers.
They started making walk-in coolers for grocery stores and restaurants and continued on making these units until after WW II when they came out with the innovative Radarange which was the first portable counter-top microwave oven.
Later Amana was acquired by Maytag and now produces HVAC equipment under license from Goodman Manufacturing out of Houston, Texas.
See our other Amana Air HVAC Reviews | Amana Heat Pump Reviews | Amana Gas Furnace Reviews | Amana Package Unit Reviews | Amana Air HVAC Reviews Index
For more information about Amana and its latest models and efficiency ratings please visit the Amana website.
Amana Air Conditioner Reviews - Consumer Ratings
It is time to have my American Standard unit replaced. I have a 1458 sq. foot house. My technician has suggested Goodman or Amana units, saying that he is called more often on American Standard and Trane for repairs. Is the Amana a good brand now?
What tonnage and SEER would be best for the 3 bedroom 2 bath home? The LR and Master Bedroom are the largest rooms in the house. Is the single stage better than a variable stage AC?
Tonnage depends on the necessary size and that requires a load calculation. Lots of advice for your questions in our Buyers Guide category. Here is one article to help you https://highperformancehvac.com/hvac-consumers-buyers-guide/ . And single-stage or variable depends on your budget and how much you want to save on power bills. The variable is more efficient. A two-stage is another option for you also.
I heard Amana units are pretty good – a bit better than Goodman units such as Steel Primary Heat Exchangers, more solid cabinets, etc. and have good warranties. Some shops have mentioned that with the supply chain issues – Goodman/Amana have held up well despite some equipment & parts distribution delays. They have a big manufacturing plant in Texas.
Am very disappointed with this product had my refrigeration unit installed 2 years ago and coil already gave up . Its been one month and installer (Comfort Zone El Paso) said it will be 2 more weeks before they get the part .Dont know if yor product is not as good as you claim or poor workmanship .
I too bought a house with an Amana central a/c system. It was marketed as under warranty. When the system failed, I spoke with the installer who called into Amana to transfer the warranty and have a defective coil repair covered under the existing warranty. Amana refused to honor the warranty because the owner that purchased the system had sold the house to me – a few days ago.
Amana IS NOT a trustworthy entity. The Sellers did believe the company marketing that the equipment was of reasonable quality AND warranted to perform for the significant warranty period. In my opinion the misguidance is an intentional action by the manufacturer.
You may have saved your bonus dollars, but the damage is costly. It is demonstrable bad business practice and poor public relations.
The system was installed fall of 1999.
That is common and typical of all brands when home ownership changes hands.
I purchased an 18seer inverter unit on 23 Nov 2020. Did extensive research due to the amount of money involved. Wanted to be ahead of the energy changes and have a nice quiet unit. What a joke. I’ve had 10 service calls due to the excessive noise the compressor makes. Or when the unit goes into defrost mode as I’m told. The wall that the unit is installed on carries the noise and the vibrations can be felt in the floor. When temperatures outside hit 30 or lower it sound like a truck is sitting next to house-just running. Not to mention that the thermostat is 4 degrees off! No way to calibrate that! Totally sucks, as now I’m waking up 3 times or more throughout the night. Totally sleep deprived at this point. Have an awesome group of guys that keep trying to diagnose it but apparently it doesn’t malfunction during work hours. Ask more questions before you waste your money. I wish I had inquired about their return policy. They just continue to say that the unit tends to get pretty loud. That’s how they’re made. The 10 seer Trane unit (2001) they replaced was quieter.
I just had a new Amana system intalled February 1, 2023. It is now 35 days old and I have had 3 service calls to try to quiet it down. It vibrates and rattles loudly! What an expensive expensive mistake this is . The owner of the HVAC company says there is nothing wrong with it and they won’t replace it. They just keep coming back and stuffing rubber waffles every place it rattles to hide the vibrations. I would not recommend Amana.
Bought a house with an Amana central a/c system. Was under warranty. When the system failed the technician called into Amana to have repair covered under the existing warranty. Amana refused to honor the warranty because the owner that purchased the system had sold the house to me. I paid over $1,000 to have the unit serviced with freon and have a leak detection done. With the repairs that need to be done, the technician wanted another $1600. I am on a $1600 a month disability income and have already put the $1000 to find what was wrong on my credit card because I don’t have the funds. I told the technician I cannot afford to fix the unit. Note to Amana company. You may have saved your stockholders $1600, but the damage in bad faith complaints will be much more costly. Terrible business practice and non-existent customer service. Not only from my mouth, but the a/c company sells/installs/services a lot of units. The technician said to me that Amana was wrong in not covering this warranty. He said that this
situation is very good for their experiences as they feel less likely to sell a particular brand to their customers based on the knowledge of a company not standing by their products and giving poor customer service. So Amana, you’ve really hurt your brand on 2 levels.
When my Rheem central air conditioning unit, which was trouble free for 20 years, finally gave out, I contacted a recommended a/c repairman who installed an Amana asx160481 condensing unit and coil which cost $7024.00. Big mistake. After four short years, it’s not cooling properly. Called my same installer, (another big mistake) and he informs me there’s a coolant leak but he can’t find it. So a $501 service call for 4.5 lbs of refrigerant and a dye to help him find the leak on the next service call. Bottom line. Do your research before you spend this kind of money on junk.
I have had qty 2 Amana 5 Ton 16 seer split systems w/furnace installed in 2010 in the Las Vegas market. came with a 10 ur part and labor warranty. units have performed very well. I have had one controller board replaced (8 yrs, underwarranty), both Condensor fans replaced (9 years, under warranty), and multiple run capacitors replace (not under warranty). I change the run capacitors myself a $20 part, and follow good safety practices. I clean the coils every year. I have units expected every other year. Igniter on one furnace had to be replaced out side of warranty.
Overall, very happy. Other big thing I did about 5 years ago was seal all supply vents and return vents with mastic mud/caulking. Made a HUGE difference in air flow. Should have done this years ago.
Going into year 14, we shall see….
When I built my house 3 years ago my builder put an Amana system in my home. BIG MISTAKE. After three years the reversing valve broke leaving causing all the Freon to leak out. When I called Amana, because the unit is still under warranty, they replaced the $250 part but refused to pay for all the Freon that leaked out as a result of their faulty part ($600) or the labor charges to fix the unit ($900). I wish I had paid for a unit manufactured by ANYBODY ELSE. The customer service and quality of this product has to be the worst on the market!
Most warranties from any manufacturer will only cover the parts and usually not the refrigerant (Freon). There are extended warranties available that will pay for everything including labor which we always recommend the customer purchase when buying new equipment (if available). As far as the reversing valve is concerned, I have not seen many of these go bad in Amana units but it does happen to all manufacturers. I have a friend that sells and services Amana and I have not heard anything about reversing valves from him. It could simply be a bad defective part or something else happened. I kind of agree with you that Amana should also pay for the refrigerant but that is how they do it.
Charles Westbrook • 10 days ago
Looks like Goodman/Amana is still having issues with standing behind their warranty. On September 14, 2016, my 4 ton – 18 seer compressor, purchased less than 2 years ago, stopped working as a result of a crack at a faulty weld on the
capillary tube. This crack in the tube at the weld location resulted in the system leaking Freon which caused the compressor to stop working. Their Warranty clearly states to cover defects in materials and workmanship. Even states that the compressor has a lifetime warranty. It says nothing about not covering faulty welding within the compressor unit!
After writing to the CEO and CFO at Goodman, they obviously handed the letter off to their Customer Affairs division. I have spent $467 on repairs. Goodman’s response is they will DO NOTHING!
Thanks for the meaningful and useful review. This certainly helps in making my decision in which brands to consider and which to rule out. The way you explain it, this should have been a no-brainer to provide you with immediate warranty work. Question- your $467 cost to fix, was that all labor (meaning Amana provided warranty parts), or the combination of both parts and labor? Thanks again!
Editors reply: Most residential warranties only include the part and not the labor. There are parts and labor warranties available (which I always recommend) but they cost more when you purchase the new equipment. Quality, competent installation always trumps any brand name so find a good contractor who does the job correctly the first time.
HI CHARLES
I just had an estimate on an Amana and a Goodman HVAC unit. Was leaning towards one of them, until I read YOUR situation. When will large companies realize that they shoot theirselves in the foot by not following up on their stated coverage.
Many thanks for your note. I have plenty of other HVAC units to choose from and AMANA/Goodman will not be among the finalists!!!!
Pretty much all warranties are the same unless you purchase the extended warranty. Parts and not labor is the standard warranty in the industry. This why High Performance HVAC recommends everyone purchasing new equipment to purchase the “Parts and Labor” warranty if offered by the manufacturer, distributor, or contractor. This way there are no cost involved at all for any defect.
The problem described by Charles, I’ve seen it happen to other brands. Even brands I consider high quality in their engineering practices. It usually happens when the cap tube rubs against something and is the reason why, when I do an installation, I always check to make sure these tubes will not rub against anything. I rarely do any installations presently but if you get a quality contractor that has devoted people who really care, they will pay attention to little things like that so future headaches are avoided. This is a big reason why I say it is the quality of the contractor versus any brand.
This exact scenario just happened to my condensing unit. In Less than 2-years a pin hole leak in the coil developed! “Buy Lennox”!!!
We have Amana in our home and one in our business and neither of the heat pumps have given us issues. They are both about 2 years old and were installed by our friend who owns a heating and cooling business. He sold on Amana because of his opinion on reliability and the warranty Amana has for the compressors. So far so good with our heat pumps. Amana was a good choice and we are happy we listened to our friend.
Reviewed by Admin Transfer September 04, 2011
Amana Heat Pump
Reviewed by Kaffeguy June 01, 2010
Amana Heat Pump
I did a lot of research when I had to replace my HVAC in August of 2004. So far, the air conditioner has been excellent. I do have it serviced twice a year for whatever it’s worth. I pay $100 per year, and they service the air conditioner twice a year, and save 20% on any repairs needed. They also come to your rescue if needed any time of day or night without the extra charge. I have had to have this unit worked on twice. First time it was the problem with the water evacuation switch, and last week evidently lawn maintenance guy cut the thermostat wire and created a short and that was repaired within 20 minutes. The unit is very efficient and no problem so far. Unfortunately, when the house was built in 1994, they estimated the wrong tonnage and therefore the air handler needed does not fit the space that should accommodate the larger air handler. To increase the unit by .5 to one ton, I would need the whole house re-ducted, if I were to go with the recommended air handler, they would have to redirect the duct work elsewhere, and it would be too much.
Anyway I’m very satisfied with the Amana HVAC.