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Lennox Air Conditioner Reviews - Consumer RatingsLennox Air Conditioner Reviews - Consumer Ratings – Lennox has several air conditioners in their line-up. Starting with the economical units there is the ACX model Air Conditioner which lists features such as R410A environmental friendly refrigerant, Energy Star rated, a dependable scroll compressor and other features. Moving up the scale from economical air conditioners there is the ACD model air conditioner, the 14ACX air conditioner, the AC13 air conditioner, the XC14 air conditioner, the XC16 air conditioner, the XC15 air conditioner, and we finish off with the XC21 air conditioner which is the Lennox top of the line model air conditioning system for efficiency up to 26 SEER.

Technical Opinion as Compared to Other Brands

  • Lennox Warranties as Compared to Other Brands 97% 97%
  • Lennox Quality as Compared to Other Brands 99% 99%
  • Consumer Opinion based on Field Experience 90% 90%
  • Efficiency Compared to Other Brands 100% 100%
  • Overall Lennox Opinion from a Technical Perspective 90% 90%

Lennox Air Conditioner Reviews - Consumer Ratings - About Lennox

Lennox is not known for keeping things simple and I’ve often heard from others that some of their systems are over-engineered. I know this firsthand from working with a dealer. I wouldn’t say they have a bad product though. They have had problems with certain things like other brands but overall they produce quality products that look good, are reliable, and will keep you comfortable for many years.

As you read through any review of HVAC equipment you have to read through the review and understand that in many circumstances the installation is the core reason people have problems with any brand of HVAC equipment. This leads me back to the manufacturer and the training programs they offer (and sometimes require) their dealers.

For helpful advice and more information on purchasing new HVAC equipment visit our HVAC Buyers Guide page.

Top Model SEER Rating

Lennox Air Handlers Features

Lennox Air Handlers Reviews | Consumer RatingsLennox Air Handlers Reviews - Lennox air handlers are manufactured for light commercial and residential applications and can be configured with variable speed blowers or multi-speed blower motors. Their air handlers can also be purchased for up flow, down flow, and horizontal flow applications. Lennox has several air handlers from the economical models to the very high efficiency models with variable speed technology to help you get the best efficiency.

Various features of selected air handlers include:

  • Air handlers are insulated for quiet operation and reducing heat loss or gain
  • Air handlers have a durable steel cabinet with textured paint so it looks good
  • Antimicrobial drain pans in select air handlers
  • Selected air handlers have high efficiency coils
  • Lastly, Lennox air handlers utilize R-410A refrigerant

Lennox is not known for keeping things simple and I’ve often heard from others that some of their systems are over engineered. Furthermore, I know this firsthand from working with a Lennox dealer. Finally, I wouldn’t say they have a bad product though.

Lennox Air Handlers Support

They have had problems with certain things like other brands but overall produce quality products that look good, are reliable, and will keep you comfortable for many years. As you read through any review of HVAC equipment you have to read through the review and understand that in many circumstances the installation is the core reason people have problems with any brand of HVAC equipment.

This leads me back to the manufacturer and the training programs they offer (and sometimes require) their dealers. A good HVAC contractor will install the system so that it will maintain comfortable temperatures in your home for many years of trouble-free operation. Unfortunately, there are some who will not. Therefore, this goes back to training and do a good job of offering their dealers training for both installations and service.

Chances are when you call a dealer and hire them to install your new system you will a good reliable installation that will keep you comfortable for many years to come.

Lennox Condensing Units Features

Lennox Condensing Units Reviews | Consumer RatingsLennox Condensing Units Reviews | Consumer Ratings - Lennox condensing units come in a variety of styles and with a variety of features depending on what you are looking for and what you want to pay for a condensing unit. By and large most people are very happy with their condensing units although there are some people who have a love hate relationship with Lennox. Furthermore, they do make a quality product even though some of their equipment including condensing units seem to be over-engineered especially with controls. Lastly, Lennox produces condensing units for both air conditioning and heat pump applications with a variety of features.

Various features of selected condensing units include:

  • Variable Capacity Modulating units available (should have a matched system)
  • Two-stage compressors in selected condensing units
  • Lennox condensing units engineered for quiet operation
  • Condensing units with SEER ratings to 26.00 in select condensing unit models
  • Select condensing units are Energy Star rated
  • Lastly, hinged access panels on select condensing units for easy access and service

Engineering

Lennox is not known for keeping things simple and I’ve often heard from others that some of their systems are over engineered. I know this firsthand from working with a dealer. They have had problems with certain things like other brands but overall produce quality products that look good, are reliable, and will keep you comfortable for many years.

Importance of Quality Installation

As you read through any review of HVAC equipment you have to read through the review and understand that in many circumstances the installation is the core reason people have problems with any brand of HVAC equipment. Furthermore, this leads me back to the manufacturer and the training programs they offer (and sometimes require) their dealers. A good HVAC contractor will install the system so that it will maintain comfortable temperatures in your home for many years of trouble-free operation. Unfortunately, there are some who will not. Finally, Lennox does a good job of maintaining a good training regimen for their dealers so chances are you will get a good installation from a Lennox dealer.

Lennox Air Conditioner Model Comparison Matrix

Lennox Air Conditioner Model Comparison
Signature Collection Series (Premium Model)Elite Series (Mid-Range Model)Merit Series (Economy Model)
Up to 26 SEERUp to 20 SEER PerformanceUp to 16 SEER Performance

10-Year Limited Warranty on covered components including compressor
Ten Year Limited Warranty on compressor, 5-Year Limited Warranty on covered components
5-Year Limited Warranty on covered components including compresso
Variable-speed condenser fan motorVariable-speed condenser fan motorSingle-speed condenser fan motor
Variable-capacity operationVariable-capacity operationSingle-Stage
PermaGuard™ Cabinet and SmartHinge™ Louver DesignPermaGuard™ Cabinet and SmartHinge™ Louver DesignPermaGuard™ Cabinet
iComfort®-enabled diagnostics technologyiComfort®-enabled diagnostics technologyConventional Controls with optional communicating system
Select sizes meet ENERGY STAR Air Conditioner qualificationsMeets ENERGY STAR Air Conditioner qualifications in select models within the Elite SeriesMeets ENERGY STAR Air Conditioner qualifications in select models within the Merit Series
59 dB65 dB76 dB
No data available for refrigeration pressure switchesNo data available for refrigeration pressure switchesNo data available for refrigeration pressure switches
Model Reviewed: XC25Model Reviewed: XC20Model Reviewed: 14ACX

Lennox Training the Dealers | Lennox Air Conditioner Reviews

This goes back to “training does a good job of offering their dealers training for both installations and service”. Furthermore, chances are when you call a dealer and hire them to install your new system you will a good reliable installation that will keep you comfortable for many years to come. For more information on this subject and to find a good HVAC dealer/contractor see our Buyers Guide Category on the main site.The bottom line on Lennox is we like it. They have a good quality equipment. Finally, a little high for the price but the quality is worth it.

HVAC Installation of New Air Conditioner

A good HVAC contractor will install the system so that it will maintain comfortable temperatures in your home for many years of trouble-free operation. Unfortunately, there are some who will not. This goes back to training and they do a good job of offering their dealers training for both installations and service. Chances are when you call a dealer and hire them to install your new system you will a good reliable installation that will keep you comfortable for many years to come.

Air Conditioner Pricing, Efficiency, and Return On Investment Factors

Pricing Versus Efficiency Return On Investment
EfficiencyPricing Range for Initial Purchase and Subsequent Repairs outside of WarrantyROI (Return On Investment)
19 SEER Plus$$$$$5 to 7 years depending on efficiency*
15 to 18 SEER$$$7 to 10 years depending on efficiency*
13 to 14 SEER$Over 10 years*
*Many factors depend on ROI such as house insulation, personal usage preferences, duct work integrity, and other basic efficiency factors. SEER level efficiency is very important to ROI. The higher the SEER, the quicker the return.

Warranties | Lennox Air Conditioner Reviews

Lennox runs a little behind other HVAC manufacturers for warranties. However, Lennox makes a good quality product and as stated above, they have an extensive well-trained dealer network. This means the quality makes up the difference. That does not mean nothing will go wrong. Mechanical and electrical equipment will breakdown. We recommend, when purchasing premium or mid-range models, that you take advantage of the extended warranties that are available. Furthermore, if they have labor warranties take advantage of those also. Some of the happiest customers I have encountered were ones who purchase the full warranty packages (if available) for parts and labor. Lastly, it means less stress and less out of pocket expense if something goes wrong.

For more information on Lennox and their latest models and efficiency ratings please see the Lennox website.

Heating and Cooling Reviews

Lennox Air Conditioner Reviews - Consumer Ratings


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