Lennox Air Conditioner Reviews – Consumer Ratings

High Performance HVAC

11 years ago

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Lennox Air Conditioner Reviews - Consumer Ratings - Lennox has several air conditioners in its line-up. Starting with the economical units there is the ACX model Air Conditioner which lists features such as R410A environmentally friendly refrigerant, Energy Star rated a dependable scroll compressor, and other features.

Moving up the scale from economical air conditioners there is the ACD model air conditioner, the 14ACX air conditioner, the AC13 air conditioner, the XC14 air conditioner, the XC16 air conditioner, the XC15 air conditioner, and we finish off with the XC21 air conditioner which is the Lennox top of the line model air conditioning system for efficiency up to 26 SEER.

Lennox Technical Opinion as Compared to Other Brands

Top Model SEER Rating

Lennox Warranties as Compared to Other Brands 97% 97%
Lennox Quality as Compared to Other Brands 99% 99%
Consumer Opinion based on Field Experience 90% 90%
Efficiency Compared to Other Brands 100% 100%
Overall Lennox Opinion from a Technical Perspective 90% 90%

Lennox Air Conditioner Reviews - Consumer Ratings - About Lennox

Lennox is not known for keeping things simple and I’ve often heard from others that some of their systems are over-engineered. I know this firsthand from working with a dealer. I wouldn’t say they have a bad product though. They have had problems with certain things like other air conditioner HVAC brands but overall they produce quality products that look good, are reliable, and will keep you comfortable for many years.

For helpful advice and more information on purchasing new HVAC equipment visit our HVAC Buyers Guide page.

Lennox Air Handlers Features

Lennox Air Handlers - Lennox air handlers are manufactured for light commercial and residential applications and can be configured with variable speed blowers or multi-speed blower motors. Their air handlers can also be purchased for up-flow, downflow, and horizontal flow applications. Lennox has several air handlers from economical models to very high-efficiency models with variable speed technology to help you get the best efficiency.

Various features of selected air handlers include:

Air handlers are insulated for quiet operation and reducing heat loss or gain
Air handlers have a durable steel cabinet with textured paint so it looks good
Antimicrobial drain pans in select air handlers
Selected air handlers have high-efficiency coils
Lastly, Lennox air handlers utilize R-410A refrigerant

Lennox is not known for keeping things simple and I’ve often heard from others that some of their systems are over-engineered. Furthermore, I know this firsthand from working with a Lennox dealer. Finally, I wouldn’t say they have a bad product though.

Lennox Air Handlers Support

They have had problems with certain things like other brands but overall produce quality products that look good, are reliable and will keep you comfortable for many years. As you read through any review of HVAC equipment you have to read through the review and understand that in many circumstances the installation is the core reason people have problems with any brand of HVAC equipment.

This leads me back to the manufacturer and the training programs they offer (and sometimes require) their dealers. A good HVAC contractor will install the system so that it will maintain comfortable temperatures in your home for many years of trouble-free operation. Unfortunately, there are some who will not. Therefore, this goes back to training and does a good job of offering their dealers training for both installations and service.

Chances are when you call a dealer and hire them to install your new system you will a good reliable installation that will keep you comfortable for many years to come.

Lennox Condensing Units Features

Lennox Condensing Units - Lennox condensing units come in a variety of styles and with a variety of features depending on what you are looking for and what you want to pay for a condensing unit. By and large, most people are very happy with their condensing units although there are some people who have a love-hate relationship with Lennox. Furthermore, they do make a quality product even though some of their equipment including condensing units seem to be over-engineered especially with controls. Lastly, Lennox produces condensing units for both air conditioning and heat pump applications with a variety of features.

Various features of selected condensing units include:

Variable Capacity Modulating units available (should have a matched system)
Two-stage compressors in selected condensing units
Lennox condensing units engineered for quiet operation
Condensing units with SEER ratings to 26.00 in select condensing unit models
Select condensing units are Energy Star rated
Lastly, hinged access panels on select condensing units for easy access and service

Lennox Air Conditioner Engineering

Lennox is not known for keeping things simple and I’ve often heard from others that some of their systems are over-engineered. I know this firsthand from working with a dealer. They have had problems with certain things like other brands but overall produce quality products that look good, are reliable and will keep you comfortable for many years.

Importance of Quality Installation for Lennox Air Conditioners

As you read through any review of HVAC equipment you have to read through the review and understand that in many circumstances the installation is the core reason people have problems with any brand of HVAC equipment. Furthermore, this leads me back to the manufacturer and the training programs they offer (and sometimes require) their dealers. A good HVAC contractor will install the system so that it will maintain comfortable temperatures in your home for many years of trouble-free operation. Unfortunately, there are some who will not. Finally, Lennox does a good job of maintaining a good training regimen for their dealers so chances are you will get a good installation from a Lennox dealer.

Lennox Training the Dealers and Lennox Air Conditioners

This goes back to “training does a good job of offering their dealers training for both installations and service”. Furthermore, chances are when you call a dealer and hire them to install your new system you will a good reliable installation that will keep you comfortable for many years to come. For more information on this subject and to find a good HVAC dealer/contractor see our Buyers Guide Category on the main site. The bottom line on Lennox is we like it. They have good quality equipment. Finally, a little high for the price but the quality is worth it.

HVAC Installation of a New System

A good HVAC contractor will install the system so that it will maintain comfortable temperatures in your home for many years of trouble-free operation. Unfortunately, there are some who will not. This goes back to training and they do a good job of offering their dealers training for both installations and service. Chances are when you call a dealer and hire them to install your new system you will a good reliable installation that will keep you comfortable for many years to come.

Lennox Warranties

Lennox runs a little behind other HVAC manufacturers for warranties. However, Lennox makes a good quality product and as stated above, they have an extensive well-trained dealer network. This means the quality makes up the difference. That does not mean nothing will go wrong. Mechanical and electrical equipment will break down. We recommend, when purchasing premium or mid-range models, that you take advantage of the extended warranties that are available.

Furthermore, if they have labor warranties take advantage of those also. Some of the happiest customers I have encountered were ones who purchase the full warranty packages (if available) for parts and labor. Lastly, it means less stress and less out-of-pocket expense if something goes wrong.

For more information on Lennox and its latest models and efficiency ratings please see the Lennox website.